We’re Here to Help
Have questions about your Coleman SaluSpa? Our customer support team is ready to assist with product inquiries, technical support, and ordering information.
Your Relaxation Partner
At Coleman SaluSpa, we believe great customer service is just as important as great products. Whether you’re choosing your first inflatable hot tub, need help with setup, or require replacement parts, we’re committed to making your experience exceptional from start to finish.
Our team understands the Coleman SaluSpa product line inside and out. From the compact Miami AirJet to the spacious Tahiti, from replacement pumps to chemical starter kits, we can guide you to the right solution for your backyard relaxation needs.
We typically respond to all inquiries within one business day. For urgent technical support questions, please include your model name and a detailed description of the issue in your message.
Get In Touch
Email Support
For product questions, order inquiries, and technical support:
Response time: Within 24 hours on business days
Mailing Address
Coleman SaluSpa
2947 Franklin Street
Oakland, CA 94612
United States
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM PST
Saturday – Sunday: Closed
We respond to emails received outside business hours on the next business day.
Send Us a Message
Fill out the form below and we’ll get back to you as soon as possible.
Frequently Asked Questions
Do you sell directly or through retailers?
We help customers find Coleman SaluSpa products through our authorized retail partners, including Amazon. All product links on our site connect you directly to trusted sellers where you can compare prices, read verified reviews, and make secure purchases.
How can I find the right replacement parts for my model?
Visit our Replacement Parts section and look for your specific model name (Tahiti, Bahamas, Miami, etc.). Each product page lists compatible parts with detailed specifications. If you’re unsure which part you need, email us with your model name and the issue you’re experiencing.
Where can I find my product manual?
All Coleman SaluSpa manuals, setup guides, parts diagrams, and troubleshooting resources are available in our Manuals & Setup section. Simply navigate to your model to download the official documentation.
What chemicals do I need for my inflatable hot tub?
We recommend starting with our Chemical Starter Kit, which includes everything you need for initial water treatment. For ongoing maintenance, you’ll need chlorine tablets, pH adjusters, and test strips. Visit our Chemicals & Accessories section for complete product information and buying options.
Do you offer warranty support?
Coleman SaluSpa products purchased through authorized retailers include manufacturer warranty coverage. For warranty claims and support, please contact us with your model name, purchase date, and proof of purchase. We’ll guide you through the warranty process or direct you to the appropriate support channel.
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Browse the complete Coleman SaluSpa lineup — from compact 4-person models to luxurious 7-person hot tubs, plus all the parts and accessories you need.
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